Refund and Return Policy for Trisbro.com
At Trisbro.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a refund or exchange within 30 days of your purchase.
Refund Policy: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide a receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchange Policy: If you would like to exchange your item for a different size or color, please contact us at firstname.lastname@example.org within 30 days of your purchase. We will provide you with a return shipping label, and once we receive your item, we will send you the new item. If the item you would like to exchange is out of stock, we will issue you a refund instead.
Non-Refundable Items: We do not accept returns or offer refunds on items that are personalized, custom-made, or final sale items.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us at email@example.com within 7 days of receiving the item. We will provide you with a return shipping label, and once we receive your item, we will send you a replacement item or issue you a refund.
If you have any questions about our refund and return policy, please contact us at firstname.lastname@example.org.